Shipping Policy

Our Shipping Policy was last updated August 2022

Thank you for visiting and shopping at drkruger.com. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing times

 All Orders are processed within 2-3 business days unless specifically noted on drkruger.com. Orders are not shipped or delivered on weekends or holidays unless it is the policy of the U.S. Postal Service in your town or city..

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

  • Shipping method: USPS Priority Mail Expedited
    • Shipment cost: Determined at checkout
    • Estimated delivery time: 3-5 business day from the ship date

Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 2 business days unless this falls on a federal holiday.

Once the order has been turned over to the United States Postal Service drkruger.com no longer has physical or electronic access to your order. We can only see exactly the information you see with your tracking number on the USPS Tracking web page. Contacting us WILL NOT locate your package; please contact your local United States Postal Service branch that delivers your mail. You will need to talk to your local Postmaster, Carrier Supervisor and Carrier to determine the status of your shipment.

Damages

drkruger.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact your local United States Post Office and speak to the Post Master, Carrier Supervisor and Carrier to determine the status of your package.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

Authorized Resellers